PRIVACY POLICY
Effective Date: April 2025
Introduction
We at LIBERTY BESPOKE / Dagmar Palmer Design respect your privacy and are committed to protecting your data. This Privacy Policy explains how we collect, use, disclose, and protect your information across our services in accordance with the General Data Protection Regulation (GDPR) in the EU and the Protection of Personal Information Act (POPIA) in South Africa.
Information We Collect
We may collect and process the following personal data:
Identity data (name, title)
Contact data (email, phone, address)
Financial and transaction data (via PayPal or bank transfers)
Technical data (IP address, browser type, cookies)
Marketing and communications preferences
Legal Basis for Processing (GDPR)
We process your data based on:
Your consent (e.g. newsletter signup)
Contractual necessity (e.g. fulfilling an order)
Legal obligation (e.g. tax compliance)
Our legitimate interests (e.g. business operations and fraud prevention)
Use of Your Data
We use your data to:
Process and fulfil your orders
Provide customer support
Send marketing communications (opt-out available anytime)
Improve our website and user experience
Comply with legal obligations
Data Sharing
We only share your data with:
Service providers such as payment processors (e.g. PayPal, Sparkasse)
Regulatory bodies, if legally required
Internal staff with a need to know, under strict confidentiality
International Transfers
Your data may be processed in South Africa and Germany. We ensure that adequate safeguards are in place when transferring data between jurisdictions.
Your Rights
You have the right to:
Access your data
Correct or delete your data
Object to or restrict processing
Withdraw consent at any time
Lodge a complaint with a supervisory authority (e.g. BfDI in Germany or Information Regulator in SA)
Cookies
Our website uses cookies for functionality and analytics. By using the site, you consent to our cookie policy. You may disable cookies via browser settings.
Data Security
We use industry-standard measures to protect your data from unauthorised access, alteration, or loss.
Contact
For any privacy-related questions or to exercise your rights, please contact:
E-Mail: dagmar@titaniumroom.de
Mobil: +49 151 10769564
WEBSITE TERMS OF USE
Updated April 2025
General
By using this website, you agree to these Terms of Use. We may update them at any time, and your continued use implies your acceptance.
Content Ownership
All website content, including logos, text, and images, is owned by LIBERTY BESPOKE unless otherwise noted. Unauthorised use is prohibited.
Product & Payment Terms
Orders are confirmed upon full or partial payment.
We accept:
PayPal
Bank Transfer (IBAN/BIC provided)
Credit/Debit Cards (via invoice or offline processing)
No online payment gateway is currently active on the website.
Limitation of Liability
We make every effort to ensure accuracy, but we are not liable for any loss arising from the use of the website or delayed delivery unless caused by gross negligence or intent.
Governing Law
These terms are governed by the laws of the Federal Republic of Germany and/or the Republic of South Africa, depending on the user’s primary location.